Kindly note that all our products listed are guaranteed genuine, and as per such we will not accept any refunds or returns on product sold. Therefore, you are advise to be vigilant and re-confirm your selection before performing a payment. Any opened or consumed products are considered sold and strictly not eligible for return and/or refund.
Nevertheless, only under circumstances below are we able to entertain such requests, namely:
The items were damaged in-transit before arriving at your doorstep;
The items that you had received does not match the descriptions of your orders.
Kindly note that you can only raise a return request within 24-hours upon receiving all your ordered product(s). In events where such issue happens, kindly contact us.
Our operation team will investigate and update your request status in 2 working days. You will be notify on the request status via registered email. We may contact you for further arrangements and follow-ups to your requests if necessary.
Kindly note that all our products listed are guaranteed genuine, and as per such we will not accept any refunds or returns on product sold. Therefore, you are advise to be vigilant and re-confirm your selection before performing a payment. Any opened or consumed products are considered sold and strictly not eligible for return and/or refund.
Nevertheless, only under circumstances below are we able to entertain such requests, namely:
The items were damaged in-transit before arriving at your doorstep;
The items that you had received does not match the descriptions of your orders.
Kindly note that you can only raise a return request within 24-hours upon receiving all your ordered product(s). In events where such issue happens, kindly contact us.
Our operation team will investigate and update your request status in 2 working days. You will be notify on the request status via registered email. We may contact you for further arrangements and follow-ups to your requests if necessary.
Delivery Policy
DELIVERY METHOD AND TIMING
Our delivery partner is wesome Logistic.
We will contact you before we send your order.
TERMS AND CONDITIONS
All business day delivery will be made from Monday to Friday, between 11:00 AM to 6:00 PM
No deliveries will be made during weekends (Saturday & Sunday) and Public Holidays.
